43299 call center jobs found

POSITION OVERVIEW: CALL CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will work directly with customers to answer questions, resolve any issues, and upsell customers on new products and services. There are a wide variety of project openings on government programs as well as some of the most recognizable brands in the world. Candidates should be highly reliable, have excellent communication skills, and be willing to learn on the job. Schedules vary by site and project; however, we can usually find something that works for everyone. This is an on-site, entry-level position with full and part-time options available. While prior contact center experience isn't required, experience in customer service, technical support, inside sales, or back-office support in a contact center environment is a plus. -: POSITION...

LOCATION: Las Cruces, NM JOB TYPE: Full-Time PAY TYPES: Salary + Bonus SALARY: $55000 - $70000 / year BENEFITS & PERKS: MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement APPLICATION DETAILS: No Resume Required, On-site Interview POSITION OVERVIEW: SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Looking to add an experienced Call Center Client Account Manager II to support complex business process outsourcing accounts. This role will oversee enterprise and public sector client relationships and service delivery. This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center operations and client services or account management is preferred. Candidates for this role should be strong public speakers, excellent at building strong professional relationships, display a high degree of...

POSITION OVERVIEW: OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers in this role coach and develop a team of 5 - 10 supervisors and are directly responsible for the performance of their team. Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -: _ POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are...

LOCATION: Tampa, FL JOB TYPE: Full-Time PAY TYPES: Salary + Bonus SALARY: $55000 - $70000 / year BENEFITS & PERKS: MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement APPLICATION DETAILS: No Resume Required, On-site Interview POSITION OVERVIEW: OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers in this role coach and develop a team of 5 - 10 supervisors and are directly responsible for the performance of their team. Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and requires employees to report to work at one...

POSITION OVERVIEW: BILINGUAL CALL CENTER REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for bilingual call center representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program; however, we can usually find something that works for everyone. This is an excellent opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our...

We are seeking entry to mid-level Call Center CSR's who are looking for an opportunity to make $1500 to $2000+ a week Plus Residuals and Benefits. ** ** *American Power & Gas* has been offering *Green* solutions to both residential and small commercial customers over 15 years. and have won the award for fastest growing company in the Tampa Bay Business Journal as well as being featured in *Forbes* and the *Huffington Post*. *Requirements* * Likes talking on the phone. * Motivated to improve their life. * Likes working in a team with others. * Ability to work in fast paced dynamic environment. * Open to coaching, adaptable and willing to try new approaches. To schedule an interview call *727-733-8520* Check out our Careers Website https://careers.americanpowerandgas.com/ Check out our Career Page on Facebook https://www.facebook.com/apgcareer/ Job Type: Full-time Pay: $1,500.00 - $2,000.00 per week

“We Push the Boundaries of Possibilities for our Communities.” Overview of the Position Responsibilities: Our Inbound Call Center Rep will be responsible for answering inbound calls from the Vast Broadband/Bluepeak Commercial customer base. Candidates will be responsible for providing Tier 1 and Tier 2 support to providers and customers members in a call center environment. If this sounds exciting, please read on. Be part of our innovation- building and delivering a fiber-rich internet connection to people’s doorsteps. What You Will Do: This is an exciting opportunity for a upbeat individual who can maintain great customer relationships and can communicate information across departments effectively and efficiently. Respond to telephone inquiries Ability to work across multiple departments within one organization and effectively communicate information, build partnerships, demonstrate the “one team” approach, while achieving timely results Communicate appropriate options for...

LOCATION: Melbourne, FL JOB TYPE: Full-Time PAY TYPES: Salary + Bonus SALARY: $30000 - $50000 / year BENEFITS & PERKS: MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement APPLICATION DETAILS: No Resume Required, On-site Interview POSITION OVERVIEW: NEW HIRE TRAINING INSTRUCTOR SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our employee development team is looking for experienced call center customer service and sales trainers to facilitate new hire training on behalf of commercial and public sector clients. In this role you will be responsible for onboarding processes, training delivery, and material and curriculum development. Candidates for this role should be charismatic public speakers, friendly, creative, highly reliable, and possess a strong work ethic. A background in call center customer service or sales or experience in group instruction in a corporate classroom setting required. To be...

*Job Summary: * This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. *Key Responsibilities: * * Resolve routine, complex, and unique questions/issues. * Ensure facilitation of first call resolution and customer satisfaction on all transactions handled. * Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the caller’s situation. * Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if...

POSITION OVERVIEW: BLENDED CALL CENTER REPRESENTATIVE (INBOUND & OUTBOUND) Start a career with our growing team! We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and services. Experienced or entry-level candidates should be willing to learn on the job, have excellent communication skills, and be highly reliable. Schedules vary by site and project; however, we can usually find something that works for everyone. This is an on-site, entry-level position with competitive compensation commensurate with experience. While prior contact center experience isn't required, experience in customer service, technical support, inside sales, or back-office support in a contact center environment is a plus. To be considered for...

LOCATION: Melbourne, FL JOB TYPE: Full-Time PAY TYPES: Salary + Bonus SALARY: $50000 - $60000 / year BENEFITS & PERKS: MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement APPLICATION DETAILS: No Resume Required, On-site Interview POSITION OVERVIEW: OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers in this role coach and develop a team of 5 - 10 supervisors and are directly responsible for the performance of their team. Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and requires employees to report to work at...

*Why Choose Us?* As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. At the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding.*If you share our passion for helping people, then...

LOCATION: Las Cruces, NM JOB TYPE: Full-Time PAY TYPES: Salary + Bonus SALARY: $50000 - $60000 / year BENEFITS & PERKS: MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement APPLICATION DETAILS: No Resume Required, On-site Interview POSITION OVERVIEW: SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Looking to add an experienced Call Center Client Account Manager I to support complex business process outsourcing accounts. This role will oversee enterprise and public sector client relationships and service delivery. This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center operations and client services or account management is preferred. Candidates for this role should be strong public speakers, excellent at building strong professional relationships, display a high degree of ownership,...

POSITION OVERVIEW: CALL CENTER SUPERVISOR Looking to work for a fast growing company? Start your career here at MCI. If you are a highly motivated individual and posess excellent communication skills, we need your help in managing customer service agents. While your team operate the phone for a variety of commercial, state, and federal projects, you will assist and support them with your leadership and expertise. As the team coach and leader, you will be directly responsible for the performance and success of your team. This is a management-level position. Prior experience in management, supervisor, or customer service leadership is highly preferred. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -: - POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE DO? Supervisors are responsible for the day-to-day activity and development of 15-25 representatives...

Job Title: Medical Call Center Representative Location: Santa Barbara, CA Pay Rate: Compensation rate based on experience and education (Starts at $17 an hour) Job Type: Full-time (Standard Office Hours) Desired Applicant will have the following traits: Medical call center help desk representative for a local Santa Barbara company, must be well-organized, energetic, and polished. In addition, the desired applicant must be a team player and be able work well with others. Daily Job Duties will include some of the following tasks: Answering and routing calls appropriately. Responding to inquiries or concerns with proper discretion. Inputting patient data and appointments into Electronic Medical Record (EMR) system. Furthermore, handling the appointment schedule (cancellations, bookings and rescheduling) is a primary duty for the call center. Job Requirements/ Preferred Skillset: High School Diploma and/ or GED is mandatory. Bachelor’s degree in STEM highly preferred. Must have...

POSITION OVERVIEW: OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers in this role coach and develop a team of 5 - 10 supervisors and are directly responsible for the performance of their team. Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are...

*Kelly Services is hiring Call Center Customer Service Representatives for a prominent Healthcare provider in Coon Rapids. Your next customer service role is calling… join Kelly and grow your call center career!* *Why join our team?* * Hourly pay: $19.86 and weekly paychecks * Professional, fun work environment with sit/stand desks and an updated workspace * Schedule: variety of full time work schedules between 7am-8pm on weekdays, with some weekend days required. * Temporary to permanent opportunities with full benefits package upon hire including medical, dental, vision, paid time off, and more *Your customer service duties will include: * * Basic scheduling and phone support with an emphasis on customer service * Assist patients, clinical professionals, and the general public in a call center environment * Ensure data entries are accurate and complete * Problem-solve while showing empathy * Communicate well in straight-forward situations *These customer service roles would...

NOW hiring Customer Service Reps with opportunities for career growth and development! Must have own computer for first 4 weeks of training. Must be Windows based computers with webcam and ability to connect to internet via ethernet cable. After that company will provide equipment to you. As a Call Center Customer Service Professional, you will answer incoming calls assisting with non emergencies and providing information. Diverse call flow not your normal call center with same calls over and over again. . SKILLS/RESPONSIBILITIES: The ideal candidate must be a dependable, team player with a professional "can-do" attitude. Must be able to multi-task and be well organized with precise attention to detail. Clear verbal and proficient written communication skills. Must have excellent customer service skills, including strong de-escalation skills and a desire to meet and exceed customer and company expectations. SCHEDULE: Must have open shift availability as this is a 24/7 call...

Job description CardWorks Servicing ("CWS") is one of the largest privately-held provider of outsourcing services for bankcard-related products to banks and non-bank lenders in North America. CWS offers management expertise across the credit spectrum and supports both MasterCard and Visa accounts as well as a variety of private label debit, credit, stored value, and customer bankcards. CardWorks is a family oriented company that strives for excellence. If you are looking for a company that engages you and allows you to use your skills to create a better experience for others, then CardWorks is the place for you! Why CardWorks Servicing? For over 30 years, our Guiding Principles, such as doing the right thing, putting the customer first, and Earn, Learn, and Have Fun (E.L.F), have helped shape our world class organization into an Employer of Choice. We value our employees and provide generous benefits to include: * Company subsidized medical, dental, and vision insurance * Company...

LOCATION: Remote Work-at-Home JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $11.50 - $14.50 / hour BENEFITS & PERKS: REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required, Entry-Level POSITION OVERVIEW: WORK FROM HOME CALL CENTER SALES Are you looking to accelerate your career from the comfort of your own home? We are hiring call center sales representatives to join our work-at-home team. In this role, you will be helping existing customers continue their subscriptions and trials, acquire new customers, and provide customers with information on client products and services. Schedules vary by site and program, and while some daytime schedules are available, openings are predominantly on the evening and weekend shifts. This is an entry-level position that offers...