Bluepeak
Sioux Falls, SD, USA
“We Push the Boundaries of Possibilities for our Communities.” Overview of the Position Responsibilities: Our Inbound Call Center Rep will be responsible for answering inbound calls from the Vast Broadband/Bluepeak Commercial customer base. Candidates will be responsible for providing Tier 1 and Tier 2 support to providers and customers members in a call center environment. If this sounds exciting, please read on. Be part of our innovation- building and delivering a fiber-rich internet connection to people’s doorsteps. What You Will Do: This is an exciting opportunity for a upbeat individual who can maintain great customer relationships and can communicate information across departments effectively and efficiently. Respond to telephone inquiries Ability to work across multiple departments within one organization and effectively communicate information, build partnerships, demonstrate the “one team” approach, while achieving timely results Communicate appropriate options for...