Apex Systems
Menands, NY, USA
Job#: 1279002 Job Description: Apex Systems is currently hiring customer service agents in the Menands, NY area. If interested in immediate consideration, please email Emily at epeachee@apexsystems.com with your resume. JOB TITLE: Customer Service Specialist II CONTRACT LENGTH: 6-months – to Perm OFFICE HOURS: 9:15pm-6:00pm EST JOB DESCRIPTION: Takes and processes transactions by telephone internet and correspondence from customers and representatives. Please Note: These calls are not scripted; there is knowledge to be learned to understand and help the administrators of the facility maintain payment for the bonus program. Enters and maintains database records of customer profiles and prepares and maintains status reports. Acts as liaison for customers. Maintains knowledge of company products and customer service processes. REQUIRED QUALIFICATIONS: Previous experience in a Customer Service role. High School diploma or GED required. 2+ years of office-related experience....