158 guest service agent jobs found

Hotel: Residence Inn - Needham The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash drawer balancing. Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting. Know emergency procedures and how to respond. Never say...

Hotel: Embassy Suites - New Orleans The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash drawer balancing. Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting. Know emergency procedures and how to respond. Never...

Hotel: Hampton Inn & Suites - Watertown The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash drawer balancing. Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting. Know emergency procedures and how to...

WoodSpring Suites by Choice Hotel | Davenport, FL Are you searching for more than a simple work assignment? Join our team and work with a fast-paced, growing company that offers a rewarding work experience and the opportunity to build a career in the hospitality industry. WoodSpring Suites is looking for an energetic Guest Service Agent to apply a smile and friendly attitude while interacting with guests and create a welcoming environment to promote a positive outcome in guest satisfaction. The position offers: Flexible hours (Monday – Sunday as scheduled) Holiday Pay for scheduled and unscheduled team members Paid Time Off Programs for part-time and full-time team members Bonus and/or rewards based on guest satisfaction scores Cross training for other hotel positions Free support services for team members and family members Discounted room rates at participating Choice Hotels Essential Job Functions: Requires excellent customer service and problem solving skills Must be...

Hotel: Embassy Suites - New Orleans The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash drawer balancing. Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting. Know emergency procedures and how to respond. Never...

WoodSpring Suites by Choice Hotel | Savannah Are you searching for more than a simple work assignment? Join our team and work with a fast-paced, growing company that offers a rewarding work experience and the opportunity to build a career in the hospitality industry. WoodSpring Suites is looking for an energetic Guest Service Agent to apply a smile and friendly attitude while interacting with guests and create a welcoming environment to promote a positive outcome in guest satisfaction. The position offers: Flexible hours (Monday – Sunday as scheduled) Holiday Pay for scheduled and unscheduled team members Paid Time Off Programs for part-time and full-time team members Bonus and/or rewards based on guest satisfaction scores Cross training for other hotel positions Free support services for team members and family members Discounted room rates at participating Choice Hotels Essential Job Functions: Requires excellent customer service and problem solving skills Must be available...

Hotel: Residence Inn - Washington DC The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash drawer balancing. Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting. Know emergency procedures and how to respond....

Hotel: Courtyard - Loveland The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash drawer balancing. Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting. Know emergency procedures and how to respond. Never say a...

Suburban Extended Stay by Choice Hotel | Birmingham, AL Are you searching for more than a simple work assignment? Join our team and work with a fast-paced, growing company that offers a rewarding work experience and the opportunity to build a career in the hospitality industry. Suburban Extended Stay is looking for an energetic Guest Service Agent to apply a smile and friendly attitude while interacting with guests and create a welcoming environment to promote a positive outcome in guest satisfaction. The position offers: Flexible hours (Monday – Sunday as scheduled) Holiday Pay for scheduled and unscheduled team members Paid Time Off Programs for part-time and full-time team members Bonus and/or rewards based on guest satisfaction scores Cross training for other hotel positions Free support services for team members and family members Discounted room rates at participating Choice Hotels Essential Job Functions: Requires excellent customer service and problem solving skills...

Hotel: aloft-DIA Hello Rock Stars! Are you a forward thinking, confidently social, tech enthusiast that live both online and offline? Our team and guests are optimistic, well-rounded, curious consumers of culture with a love for music. Highly independent and always finding new ways to express themselves, they stand out from the crowd wherever their travels take them. If this sounds like you, we are interested in having you join our team to help create our exclusive culture! $$$: $17.00-$17.50 Bonus Material: Get paid daily Team Member bonus Holiday Pay Complimentary parking and transportation options Employee hotel Rates and Free Nights Medical, Dental, and Vision Insurance 401k Matching Pet Insurance Other volunteer insurance; Life, Critical Illness, Accident and more Tuition Reimbursement The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel....

Hotel: TownePlace - Anchorage The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash drawer balancing. Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting. Know emergency procedures and how to respond. Never say a...

Hotel: Morgantown Marriott The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash drawer balancing. Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting. Know emergency procedures and how to respond. Never say a...

WoodSpring Suites by Choice Hotel | Greenville, SC Are you searching for more than a simple work assignment? Join our team and work with a fast-paced, growing company that offers a rewarding work experience and the opportunity to build a career in the hospitality industry. WoodSpring Suites is looking for an energetic Guest Service Agent to apply a smile and friendly attitude while interacting with guests and create a welcoming environment to promote a positive outcome in guest satisfaction. The position offers: Flexible hours (Monday – Sunday as scheduled) Holiday Pay for scheduled and unscheduled team members Paid Time Off Programs for part-time and full-time team members Bonus and/or rewards based on guest satisfaction scores Cross training for other hotel positions Free support services for team members and family members Discounted room rates at participating Choice Hotels Essential Job Functions: Requires excellent customer service and problem solving skills Must be...

Hotel: High Plains Hotel-DIA The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash drawer balancing. Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting. Know emergency procedures and how to respond. Never say a...

Hotel: Homewood Suites - Anaheim Homewood Suites Anaheim Starting wage: $17.00 an hour The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash drawer balancing. Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting....

Hotel: DoubleTree - Las Vegas Airport The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash drawer balancing. Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting. Know emergency procedures and how to respond....

WoodSpring Suites by Choice Hotel | Lexington Are you searching for more than a simple work assignment? Join our team and work with a fast-paced, growing company that offers a rewarding work experience and the opportunity to build a career in the hospitality industry. WoodSpring Suites is looking for an energetic Guest Service Agent to apply a smile and friendly attitude while interacting with guests and create a welcoming environment to promote a positive outcome in guest satisfaction. The position offers: Flexible hours (Monday – Sunday as scheduled) Holiday Pay for scheduled and unscheduled team members Paid Time Off Programs for part-time and full-time team members Bonus and/or rewards based on guest satisfaction scores Cross training for other hotel positions Free support services for team members and family members Discounted room rates at participating Choice Hotels Essential Job Functions: Requires excellent customer service and problem solving skills Must be available...

Hotel: Courtyard - Cherry Creek The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash drawer balancing. Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting. Know emergency procedures and how to respond. Never say...

Hotel: Embassy Suites - Austin Central Come Join our Wonderful Team at the Embassy Suites Austin Central! We are looking for a well skilled Guest Services Agent. Join our Embassy family and a great career with our Embassy Suites team! The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash drawer balancing. Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time...

Hotel: Residence Inn - Watertown This position is for the evens from 3pm to 11pm and must be available on weekends. Looking to fill Saturday, Sunday, Monday and Tuesday evenings. Prefer hotel experience. The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash drawer balancing. Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message...