RadNet
Long Beach, CA, USA
Come join our Southern CA Information Technology department as a full-time Information Technology Field Support Specialist. This IT professional will be responsible for the overall IT success of our outpatient radiology imaging centers, call centers, and administrative offices in the Long Beach area, and surrounding area. The person in this position will provide support to users that utilize several systems (RIS, PACS, Dictation, Microsoft Office, etc.) and a variety of equipment (desktops, laptops, printers, scanners, phones, network gear, etc.). Issues are reported in various ways (ticketing system, email, phone, text, etc.) and support (troubleshooting, implementing, replacing, etc.) is provided on site, remotely, over the phone and via email. The person in this role will report to the IT Operations Manager and he/she can rely on their manager and/or other specialized teams not only for escalated level two support, but also to further enhance his or her understanding of each...